STRATEGIES FOR IMPROVING THE PERFORMANCE OF HUMAN RESOURCE CAPABILITIES IN HIGHER EDUCATION INSTITUTIONS: A CASE STUDY OF UNIVERSITY OF BASRA

Abstract

This study paper examines and defines the organizational structure, university environment, culture, and the components and aspects that create the foundation of human resource capabilities. In addition, this study attempts to organize the aspects mentioned according to their significance to establish core competencies that might enhance human resource performance and the university's overall competitive advantage. This study surveyed fifty academic and administrative personnel. It utilized two methods for data collecting and analysis, namely arranging the relative importance of the factors and analyzing the fundamental components and elements using exploratory factor analysis to determine the capabilities of university human resources. The results indicated that the university's environment, organizational structure, and culture impact the development of human resource skills. This analysis has revealed that the institution has to enhance its human resource management approach and standards. Therefore, a comprehensive human resources strategy is essential to identify distinct capabilities that serve as the foundation for constructing core competencies. To get a competitive edge at the university level, the researcher determined the level of component response. This study contributes significantly to our understanding of the university human resource capabilities at Basra University.