MANAGEMENT BY OBJECTIVES AND ITS RELATIONSHIP TO THE APPLICATION OF TOTAL QUALITY MANAGEMENT STANDARDS AMONG ADMINISTRATORS

Abstract

This study seeks to evaluate the level of implementation of management objectives and its correlation with the adoption of total quality management (TQM) standards by the administrative leaders at Al-Bayt University. The study sample includes 155 employees who were chosen using a random stratification method. The results suggest that the administrative leaders at Al-Bayt University have a moderate level of practice in management by objectives. In addition, the level of TQM standard implementation by administrative leaders is also average, according to employee ratings. The findings also indicate a strong and meaningful connection between the degree of management by objective practice and the implementation of TQM standards at Al-Bayt University. According to these findings, the researchers suggest several recommendations regarding the importance of staff's active participation in administrative activities and processes to establish the university's goals and implement TQM standards. This study could also provide valuable insights for policy makers and university management regarding the significance of implementing management by objectives to enhance overall TQM standards.