EXPLORING THE ROLE OF INFORMATION SYSTEMS IN DOCUMENTING TACIT KNOWLEDGE AND DRIVING TRANSFORMATION IN TRADITIONAL HANDICRAFTS

Abstract

The preservation of tacit knowledge within traditional handicrafts has increasingly become a critical concern due to the effects of globalisation, the declining number of artisans, and the erosion of master-apprentice learning frameworks. This study examines how information systems can be employed to document and transmit tacit knowledge, thereby supporting the sustainability and evolution of artisanal craftsmanship. Through a systematic literature review, the research identifies significant strategies, including AI-driven pattern recognition, IoT-enabled smart tools, cloud-based knowledge repositories, digital storytelling, and blockchain-facilitated provenance tracking. The findings reveal that digital documentation contributes to the preservation of knowledge, enhances the transfer of skills through virtual training, and expands market opportunities for artisans via e-commerce platforms and digital branding initiatives. Nonetheless, persistent challenges such as cultural appropriation, intellectual property rights, and artisans’ reluctance to adopt technological solutions remain prevalent. The study concludes that achieving a balance between technological innovation and cultural sensitivity is essential to ensuring that information systems serve as effective mechanisms for the preservation of traditional crafts and the promotion of sustainable industry development.