IMPACT OF TRAINING AND DEVELOPMENT PROGRAMS ON EMPLOYEE PERFORMANCE IN THE BANKING SECTOR OF BAHRAIN

Abstract

The purpose of the current research is to measure the effect of training and development on employee performance and employee satisfaction. Additionally, checking the mediating role of employee satisfaction in the link of training and development, on employee performance. A total of three direct hypotheses and one mediating hypothesis was proposed. For achieving the desired results, the current study collect data from a sample of 310 target respondents (bank employees). Sample is selected through simple random sampling. The model is assessed through the structural equation modeling approach using Smart PLS3.2.9. Along with this, the effect of employees’ satisfaction on employee performance is checked. The current study found a significant and positive impact of training and development on employee performance. The current study also found a significant positive effect of training and development on employee satisfactions. Employees’ performance was also positively affected by employee satisfaction. Additionally, the current research also found a positive significant mediating effect of employee satisfaction on the relationship of training and development and employee performance. The current study also offers theoretical as well as practical implications.