FOOD SUPPLY CHAIN QUALITY MANAGEMENT PRACTICES IMPACT ON QUALITY SAFETY PERFORMANCE IN THAILAND

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Abstract

This study investigates the impact of supply chain (SC) quality management practices such as supplier quality management (SQM), internal quality management (IQM), and customer quality management (CQM) on the quality safety performance and organisational quality as the mediator among the SC quality management practises and quality safety performance of food processing industry in Thailand. The present study has employed questionnaires for data collecting and smart-PLS for data analysis. The results suggested that SQM, IQM, and CQM have a favourable impact on the quality safety performance of the food processing industry in Thailand. The data showed that organisational quality strongly mediators the SC quality management techniques and quality safety performance of the food processing industry in Thailand.

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Published

2022-03-29