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It asks me if I want to check voice mail or make a call. This can only be installed on smart phones — either iphone or android. For iphone. For android. I use in Brazil the apps for android samsung galaxy young , and i call the during the week for my friends in USA. I am in process of registering and can not receive five digit code on my e-mail so I can follow forward. Would you help me with it?

Also, I would like to transfer my Comcast phone number that is 1-aaa-bbb-cccc for my magic jack service. How can I do that? I suspect you have to choose a phone number or transfer the number from another provider before you can receive the activation code.

I have not done a number transfer to magicJack, and so have not made a video about it. Please visit the magicJack Journey posts and videos Part 1 and Part 2 to learn more about how and why I switched, and to see how I researched it before actually making it happen.

Good luck! When I plug my Majic Jack in I do not get the registration page. All I get is a white page with Product of the Year banner. Can anyone help? That method is a bust for most users. Plug your device into the USB port on your computer. If you still get the blank banner, use a different USB port. Not all USB ports are the same.

Some of them are powered, and some are not. I just went through process. Then I was taken through the registration process. I guess I was one of the lucky ones.

My MJ Plus was found and it registered with no hiccups. The first person used their wifi android tablet via a browser on that device. AS I have been using Mj for years. All of sudden from last three weeks now when ever I call someone, calls go through but I cant hear the person who am calling or talking to. I have window 7 installed on my pc. Can anyone help me with this issue. Can anyone tell me the minimum speed required for internet for magic jack to work properly?

Is it possible that Chinese internet police are blocking something? Another possibility is that since you are in such a remote area—nowhere near a large city or even a town—your option is only a very slow internet speed.

Most people do best with an upload speed of at least 1. Though some have had success with lower speeds, if you are also doing any kind of internet activity other than magicJack, your voice transmission quality will suffer. The latency speed of electronic reply is too high. Since you live in Miami, it should be no problem for you to buy one and start using it. Good luck. When I first set up magic jack.

Three week later every time i try to call someone or i try to make an inbound call to my home I hear a voice just for a few secs and then I hear a clicking sound. I thought it was the magic jack so I purchased another one and it is doing the same thing. Magic jack has not been very much help. Can anyone help me. Alternatively you may have crummy volume on your device.

Others have randomly found similarly, leading me to wonder if their quality control is all that good. I have a problem when i click on my soft phone icon i get a pop up over the phone that says product of the year so i click the x in the top right hand cornor the pop up goes away but so does my soft phone lol I downloaded the lastes windows update but it didnt fix the problem please help. Jim, There is windows soft phone for magicJack. It only exists for Android and iOS devices.

Buy a device and it will work next time you physically connect the device via USB to your desktop or laptop windows or OSX computer. Plug in your phone to the device. It should work exactly as planned. Uninstall the app from your windows machine. Get the MagicFeatures Plug In. I paid for it and it works great! Audible Caller ID. Anonymous call block.. Thanks again Theresa! For those of you not familiar, your magicJack must be connected to a windows computer via USB in order to use MagicFeatures.

I got the update link from a tech chat. After plugging in my magic jack and phone, it brought up a Magic jack interface, but I was never prompted or guided through any update. How do I get the update? The audio on my magic jack has suddenly become so bad I can barely hear people on the other side through the buzzing. Check out this page. The accompanying video shows what you should expect to see with the new interface. May I suggest rebooting your modem, router, etc.?

Additionally, if you have not yet done so and you have a very slow or high-latency connection, it may help to statically assign an IP to the magicJack and in some instance enable port-forwarding. Thanks for your response. My issue is not volume, it is a VERY loud buzzing, whining noise that drowns out the voices.

I will try your directions, thank you. Normally I have it plugged into the outlet adapter so it works separate from the computer. It sucks not having your home phone…. Thanks for all your helpful efforts! Your suggestion of trying a different adapter was offered long before tech support provided it, and actually did help with the audio a bit.

It would begin with the awful sound and then it would dissipate after a few seconds. Back to tech support of course. I hope this does the trick and I can leave you and tech support alone in the future lol. Thanks again! This is true for phones connected directly to a DSL phone service, but this phone is connected to a magicJack. Ethernet basically is that static on a DSL connection, and the router uses it to communicate with the rest of the interwebs.

The magicJack is an Ethernet device that translates that stuff into phone messages for use on a phone. A DSL Filter is unnecessary in this example. Please help.. I had no problem with majic jack until recently.

I receive calls absolutely fine but I can not make any. I have chatted with their support for hours upon hrs. Nothing helps. The really weird part is after I downloaded the version of windows vista I was able to make 1 outgoing call then back to nothing.

What version of windows are you using? What version of magicJack are you using? Are you using the magicJack connected to your computer or to your router? So my issue is from apk install, first run. Please log in screen. I have not tried to install magicJack on more than one device.

There may be a limit. Perhaps one of us will be able to find out definitively why this might happen. I like a clean site, so all comments are moderated.

Akismet is fairly reliable, but sometimes clever spammers get through. Moderation also means it might be a little while before your comments appear. Thanks for your patience. Cheers, Chris. I currently have a magic jack app on the machine but it is blinking terribly and as a result, I am unable to use my Magicjack phone.

Where can I find the software? I think I just need to reinstall it. What do you think? Can you please assist? Please see my previous response. The ethernet cable is used for connecting directly to your router. It is not used for connecting to your computer. That may solve a lot of frustration. Use only the USB connector to connect to your computer. AC adapter and ethernet cable are not required in this mode. Angel, You should not have any trouble connecting. The firmware should automatically install and connect.

Usually, is an internet connection error. Try a standard network reboot: 1. Power off your modem, router and magicJack. Wait two minutes. Turn on the power to the modem. Wait one minute. Connect modem to router if applicable. Connect magicJack to router. Check on your laptop to see if you can connect to any random website. If you can view a website, make a call on magicJack. Try calling again. Your magicJack AC adapter should be just over five volts, but it may be either under or over charge.

The software should auto-install. If none of these work, check with magicJack chat support. Im trying to find a driver for a majicJack bought about 4 years ago,.. You might consider updating it on a windows 7 or 8 machine — it should do it automatically when you plug it into the windows computer USB port. The firmware on the device should then be updated.

You could then try putting into the USB port on a mac OS10 to see if the firmware will at least recognize the mac machine and upgrade for the mac firmware automatically.

Alternatively, contact chat support at my. That way, ostensibly you could keep your number from your broken device and put it on a working device. This is apparently no longer working with magicJack devices and finding the executable has become rather difficult, so the question may be moot. I have used the magicjack classic usb one for years, actually i use on windows 8.

You may want to hold off. Additionally, while some 8. You may have to reboot before updated firmware takes effect. It is without doubt that this Magic Jack one of the best thing happened to me in communication. I have it for the past year.

Now I am having a problem. I am now in Egypt. Thank you. Error 23 means you have to reserve an IP address for your magicJack, assuming your router is directly connected via Ethernet. That way, whenever you connect your magicJack to the router, it will automatically use that IP. If you cannot reserve the IP, another method may be to disconnect and reconnect the power supply of your magicJack when you start getting the error.

The magicJack device has no such password interface. Unfortunately, this means that when you log off, your magicJack will no longer be granted access either. Hi Chris, Greetings from India! Since Feb I was having a problem connecting with MJ.

After fixing it I decided to read the other hits and found your website. You have given awesome support to so many people with MJ problems. Next time I have an issue I know where to look :- Cheers. Are you using the app on your cell phone or the physical device on your ethernet with a corded or cordless phone? Perhaps, if you can provide specifics we can get to the heart of the matter.

Richard Wiker: I have a dial tone, but not really a connection since the dialtone does not go away when I press the phone keypad. Select Send my code and then check your email account for the code.

Next, copy and paste the code and select Activate my device. How to register the MagicJack Go on Windows 10, 8, 7? Put one end of the power cord into the power socket and the other one into the MagicJack. An AutoPlay dialogue Manage my push subscriptions. Now, the MagicJack will appear, as well as the logo icon on your desktop. The Dial pad will appear next.



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The best scalable solution to streamline communications across your business. I think it has something to do with the heat generated inside an enclosed tiny box over many years. You may have a spotty connection. Ethernet basically is that static on a DSL connection, and the router uses it to communicate with the rest of the interwebs. Now that you have downloaded the emulator of your choice, go to the Downloads folder on your computer to locate the emulator or Bluestacks application.


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To install a magicjack on a Windows 8 or Windows 7 computer you must first plug the magicjack into the USB port and /10565.txt run the appropriate magicjack installer below:. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Threats include any threat of suicide, violence, or harm to another.

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